Can a mail file template set the database ACL?

[SCRepublic]

Can a mail file template set the database ACL?

HI,

Some of my colleagues in Singapore are having trouble administering their users\' mail files, because by default the ACL is left virtually blank except for the user themself having manager access. What i know is that the user\'s level of access is defined by the registration document, which for the Netherlands policy checks out as the user is specified as having manager access. I have suggested that the local IT staff could access their users\' PCs remotely and add themselves to the ACL while logged in as the user (who by default has manager access), but this is no use if the user has left the company.

Am I right in thinking that the template that the mail file is created with should define the other users who have access to the database? The Netherlands policy uses a non-standard template, which seems to have been created for iMail use. As I\'ve taken charge of our Domino infrastructure with no handover, I don\'t want to change this in case something else might be affected. However, is there a way to modify the design of the template so that our Netherlands administrators are listed as having access as well? I had a quick look at it in Designer but couldn\'t see a straightforward mention of the database ACL.

If I\'m barking up the wrong tree here, where else could I check to try and give these guys access to the mail files they are creating?

looking forward for a reply,

Thanks in advance.