Author Topic: SERVICE DESK QA(Quality Assurance)  (Read 83 times)

0 Members and 1 Guest are viewing this topic.

Offline h2obubbler

  • Full Member
  • *
  • Posts: 228
  • Karma: +0/-0
  • Life is like a box of chocolate.
    • View Profile
SERVICE DESK QA(Quality Assurance)
« on: July 28, 2014, 08:48:15 AM »
Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Commerce or equivalent.
Must have 4-6 Service Desk/Help Desk experience.
 Service desk experience in retail (preferred) Six Sigma or Lean Certification (preferred)
Experience as QA in Helpdesk operations
Good exposure to quality concepts and process documentation Excellent English verbal and written communication skills
Good metrics, people and process management skills Good understanding of helpdesk metrics,  measurement and reporting system Expertise in MS-Office.
Solid background working with PC hardware and software
Applicants must be willing to work in McKinley Hills,Taguig City. Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent. 3 Full-Time position(s) available.

Email your CV to manilarecruitment@cognizant.com
« Last Edit: July 28, 2014, 08:49:11 AM by h2obubbler »

Techronnati | where technology never sleeps

SERVICE DESK QA(Quality Assurance)
« on: July 28, 2014, 08:48:15 AM »

Mountain View

 

Related Topics

  Subject / Started by Replies Last post
0 Replies
263 Views
Last post July 26, 2008, 12:18:27 PM
by Techronnati
0 Replies
125 Views
Last post November 23, 2008, 09:37:40 AM
by Transformer10
0 Replies
77 Views
Last post July 18, 2009, 10:59:18 AM
by MrSpecialist
0 Replies
94 Views
Last post July 14, 2016, 06:16:29 AM
by LadyProgrammer
0 Replies
119 Views
Last post April 13, 2017, 02:22:48 AM
by GBTalk

Posting Disclaimer: Any individual may post a message in this forum and may do so anonymously. Therefore, the sole author is exclusively and entirely responsible for all opinions in that message. They do not represent the official opinions of Techronnati, its administrators or moderators or the Techronnati Management. Techronnati is merely acting as an impartial conduit for constitutionally protected free speech and is not responsible and will not be held liable for the content of such messages. All images and service logos are trademarks of their respective owners.