Author Topic: SERVICE DESK QA(Quality Assurance)  (Read 83 times)

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Offline h2obubbler

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SERVICE DESK QA(Quality Assurance)
« on: July 28, 2014, 08:48:15 AM »
Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Commerce or equivalent.
Must have 4-6 Service Desk/Help Desk experience.
 Service desk experience in retail (preferred) Six Sigma or Lean Certification (preferred)
Experience as QA in Helpdesk operations
Good exposure to quality concepts and process documentation Excellent English verbal and written communication skills
Good metrics, people and process management skills Good understanding of helpdesk metrics,  measurement and reporting system Expertise in MS-Office.
Solid background working with PC hardware and software
Applicants must be willing to work in McKinley Hills,Taguig City. Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent. 3 Full-Time position(s) available.

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« Last Edit: July 28, 2014, 08:49:11 AM by h2obubbler »

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SERVICE DESK QA(Quality Assurance)
« on: July 28, 2014, 08:48:15 AM »

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